UK-based website care plans for all WordPress websites.
Expert WordPress Support
JWHost Care Plans
JWHost have been supporting WordPress websites since the beginning, there are few issues we haven’t seen or fixed a many times. We are familiar with the most common plugins and themes and able to debug problems quickly.
WordPress is one of the world’s most powerful and adaptable online systems of its kind. It’s no wonder that WordPress is trusted by millions of website builders worldwide and why we choose to use it when building websites for our own customers.
We are also website owners ourselves and create and run hundreds of websites for our customers. We always keep up to date with WordPress’ latest developments.
Why Choose The Plan
Website Care: eCommerce
We have more than one care plan
What if I need Different care?
Our eCommerce plan isn’t our only plan! We also have the Basic and Professional plans. However, we must stress that anyone who has eCommerce on their website should most definitely choose the eCommerce plan as maintaining an eCommerce store is integral to you earning money! If you have an eCommerce store but choose a lower plan, we will not maintain the eCommerce aspect of your website and if anything goes wrong you’ll be charged ad-hoc work hours. It’s much safer, cheaper and easier to sign up to the right plan to begin with!
Our Professional plan gives you those extra features for owners who like to know more about their websites performance and security. This includes SEO Ranking, Link Monitoring, Free Small Website Edits, higher security measures and more.
Our Basic plan is tailored to those who aren’t as tech minded, but who still want their website secure, plugins updated and uptime monitored! Take a look at the differences by clicking the buttons below.
You don’t just get the services above, we offer so much more.
Uptime monitoring proactively monitors your website server to ensure the site is live. It’s an alert security system for your website. If our monitoring system notices that your website is down, our team is instantaneously notified, allowing us to resolve the problem.
The Firewall protects against a number of common web-based attacks as well as a large amount of attacks specifically targeted at WordPress. It is set up to run at the beginning of WordPress’ initialization to filter any attacks before plugins or themes can run any potentially vulnerable code.
A scan examines all files on your website looking for malicious code, backdoors, shells that hackers have installed, known malicious URLs and known patterns of infections. It also examines all your posts, pages and comments looking for malicious code and URLs and more.
2FA adds an extra layer of security to every online platform you access. The first is a combination of a username and password. Adding one more step of authenticating makes it harder for an attacker. 90% of passwords can be cracked in less than six hours – that’s why its important!
SEO ranking is a part of our report and it gives you all of the key metrics of your websites. It shows you your main competitors, saving you going out there and looking by yourself. It also gives you a timeline of how you rank, better or worse, and tracks your ranking position for you.
Link Monitor is a powerful broken link checker. It will check the links in all the posts and pages on a website, and give you an overview of: Response codes, Link URLs, Link text and which content the link belongs to. Link Monitor will run through all the links on your monitored site once a day.
A bank of data is used to automatically generate a list of IP-addresses that are currently involved in bad behaviour. The IP Blacklist prevents known attackers from accessing your site. All this happens automatically, without you having to take any action.
Our care plans feature the ability for you to request small changes to your website. These changes include edits to copy, headlines, images, layouts of individual pages and more. It means you don’t need to fiddle with your website to keep your customers up to date.
If you need additional changes on your website that fall outside the scope of the free edits you get with the Professional package, you’ll receive priority access to our ad-hoc waiting list for work! This includes new pages, redesign, building membership areas and more (whatever you need!).
Login Security provides you extra ways to make sure that anyone who has a login for your website has to prove their identity. One way we do this is providing each user with a set of Recovery Codes that they implement into the website when told to do so. These are unique to each user.
Wordfence runs at the endpoint, your server, providing better protection than cloud alternatives. Wordfence firewall leverages user identity information in over 85% of our firewall rules. And Wordfence firewall doesn’t need to break end-to-end encryption like cloud solutions.
With all of our packages you get a monthly report which details everything thats been done over the past month. This includes backups, updates, security measures and checks, how many attacks have been blocked, any changes to your website, uptime monitoring and more.
We make sure your WooCommerce store is running smoothly. We can add new products, edit existing products and checkouts. eCommerce is essential to many businesses which is why eCommerce customers get priority access to support – ensuring your income.
On the eCommerce care plan you get priority access to support! This is because JWHost understand the importance of keeping your eCommerce business running smoothly. Unlike other websites, your website is integral to your business running as it should – no website = no money!
With the eCommerce care plan you get weekly updates on your themes, plugins and WordPress website rather than just once a week. That’s because we are taking care of your eCommerce store, so need to make sure everything runs smoothly multiple times per week.
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your website care plan
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